FAQs

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What is Benny's Books?

Benny's Books is an online children's bookstore dedicated to nurturing a love for reading in children. We provide a handpicked and thoughtfully selected collection of children's books and offer monthly subscription boxes tailored to your child's age.

Additionally, we proudly introduce our "Pages to Points" recycling programme. This initiative not only educates children about recycling but also rewards them with points for new books, seamlessly blending eco-awareness with the excitement of discovering new stories.

What's included in the monthly subscription box?

Each monthly subscription box from Benny's Books contains handpicked children's books tailored to your child's age, ensuring a perfect fit. Book clubs, such as Benny's Baby and Toddler Book Clubs, receive three books, while other book clubs receive two books. Additionally, all books are gift-wrapped to create excitement upon opening your subscription box.

Are your wrapping papers recyclable?

Yes, we ensure that our wrapping papers are recyclable. At Benny's Books, we are committed to environmental sustainability and take great care to ensure that our packaging materials are eco-friendly. We believe in minimising our environmental impact and are dedicated to protecting the planet for future generations.

How do I choose the right subscription for my child?

You can select the appropriate book club that corresponds to your child's age. If you're unsure, you can choose the older age box as children often grow into more advanced reading levels.

Do you offer sibling discounts?

Yes, we offer sibling discounts! If you have 2 or more subscriptions going to the same address simultaneously, the 2nd box onwards are 10% off. Email our support team at hello@bennysbookskw.com to receive your sibling discount code.

Can I pick specific books for my subscription box?

We aim to send you a variety of carefully selected books each month. To encourage exploration, we do not offer the option to select specific titles in the subscription box. However, if you have specific titles in mind, you can always shop for them individually at our bookstore.

How does billing work for the subscription box?

We offer prepaid subscription options with varying durations, including one-time, 3-month, 6-month,9-month, and annual plans. Keep in mind that the longer the subscription, the more cost-effective it becomes.

Is shipping included in the subscription cost?

Yes, shipping within Kuwait is included in the subscription cost.

What if I Receive a Book I Already Have?

We aim to send you books you don't already own. However, if you do receive a duplicate, we have an easy exchange policy. Please contact our support team at hello@bennysbookskw.com within 7 days of receiving the duplicate book, and provide a picture of both the received book and the duplicate you already own. We'll swiftly arrange an exchange for you.

When will I receive my subscription box?

Subscription boxes are shipped once a month on the 15th. If you subscribe before the 15th, your first box will be shipped during that month's shipment period. If you subscribe after the 15th, your first box will be shipped during the following month's shipment period. Subscribers can generally expect to receive their boxes within 3-5 days after shipment.

Can I cancel my subscription?

We do not offer cancellations as our subscriptions are prepaid. However, we provide multiple prepaid options, allowing you to choose the duration that best suits your needs.

Additionally, we offer a 7-day window for customers to evaluate their first box. If for any reason you are not satisfied with your initial experience, you may request a cancellation within this timeframe by emailing hello@bennysbookskw.com. Please note that refunds and returns are only applicable to the first box of your subscription. Once the initial 7-day window has passed, refunds and returns are no longer available.

I am travelling; can I pause my book subscription?

If you're planning to travel and wish to pause your book subscription, please send an email to hello@bennysbookskw.com specifying the duration of your travel. We'll make sure to accommodate your request accordingly.

What is the Pages to Points Programme, and how can I participate?

Our Pages to Points Recycle Programme is an initiative to encourage parents to declutter from books that their children have outgrown. In return, participants receive points that can be used towards purchasing new books. For more details on the Pages to Points Programme, please click here.

Do you plan to provide Arabic books?

For the time being, we offer books in English only. However, if you represent a publishing house specialising in Arabic books and are interested in collaborating with us, please get in touch. We're open to exploring opportunities to expand our offerings.

If you have any additional enquiries, please don't hesitate to reach out to us at hello@bennysbookskw.com.